Episode 062: Lilah Higgins – Client Communication in Trello

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TOPICS:

(:31) Intro – Systems Saved Me Summit
(2:38) Meeting Lilah
(4:49) Business before systems
(7:41) The client intake process
(10:44) Feasibility of Trello
(12:03) Archiving
(13:42) Best financial investment
(16:15) Worst financial investment
(17:30) Finding Lilah

I worked via email a long time… it was a pain. So many emails!
— Lilah Higgins
I have a board for every client. Therefore, everything they have is in there, including comments back and forth… It all stays in one place.
— Lilah Higgins

RESOURCES:

Systems Saved Me Summit

 

GUEST BIO:

Lilah Higgins is a Brand Designer to Creative Business Owners & Coaches. When she’s not chasing around her babies or working alongside her techie husband, she is providing her clients with logos & branding that converts and design consultation. She drinks her coffee iced and enjoys opening her home to people and telling the stories of Makers & Creatives. She’s also the founder of the #waketomake hashtag on Instagram. You can find her at www.thehigginscreative.com

WHERE YOU CAN FIND HER:

https://www.thehigginscreative.com/
Instagram